What to check before upgrading to vSphere 6.5

Last week vSphere 6.5 was released (GA). This release has a lot of new cool features (see this link for more information). In the past I saw vSphere environments that are upgraded without proper preparation resulting in a rollback because compatibility issues with hard-or software. So I created a …

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Unable to remove the Guest Introspection service

In my lab environment I had problems with the Guest Introspection service. The installation was failed. Trying to remove the Guest Introspection service failed every time in the Service Deployments tab. After performing the following steps, I was able to remove the Guest Introspection service : Put …

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Upgrading VMware Update Manager to 5.5 U3e fails

When upgrading VMware Update Manager (VUM) to 5.5 Update 3e the following error occurs: VMware Workstation unrecoverable error: (vthread-3) GetProcAddress: Failed to resolve ENGINE_load_aesni: 127 This issue occurs when upgrading to VMware Update Manager to 5.5 Update 3e. I’ve seen this error …

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Tested: VDI End User Experience monitoring tools

The success and effectiveness of a VDI environment depends on the End User Experience (UX). When the End User Experience isn’t good, users will complain and the VDI project will fail. So the ability to analyze, report and troubleshoot when a problem occurs is critical in a VDI environment. To get …

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Slow logoff from a Horizon View VDI desktop

When building a new Horizon Environment, the logoff and refresh maintenance window takes a couple of minutes. When a user is logging off from a Horizon VDI session the desktop refreshed in a floating pool. (A refresh action can be configured per pool). During the logoff and refresh window the …

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